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Browse services and submit a request

Request a service to run an automation without opening Operations Manager. Service Requests shows only the services that you’re authorized to request.

Browse services

To open Browse Services, select + New Request. The page shows only the services that you’re authorized to request. Search by name or description, and sort the list to find the service that you need.

Submit a request

1

Select a service

In Browse Services, select Request on the service that you need. The New Service Request page opens.

2

Complete the form

On the Service Request Form tab, complete the fields. Required fields are marked Required. The Request button stays disabled until you complete all required fields.

3

Choose when to request the service

Under When do you want to request this service?, leave Now selected to request the service immediately. To request the service on a schedule, see Schedule a service.

4

Submit the request

Select Request. Service Requests opens All Requests and shows your new request with the status In progress.

If server-side validation finds a problem with your input, Service Requests displays an error and keeps your entries. Correct the input and submit again.

Submit similar requests quickly

To submit a request and immediately open a new copy of the form, select Request and Fill Again. Use this option when you need to submit several similar requests, such as when you onboard multiple devices. This option is available only when you request the service immediately.

Submit a service that has no input

If a service doesn’t require input, the form area shows No input needed. Choose when to request the service, and then select Request.

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