Adapters overview

Use Itential adapters to integrate external systems with Itential Platform. Adapters handle authentication, API translation, and data transformation so your workflows can interact with third-party APIs without custom code.

What adapters do

Capability	Description
Authentication	Connects securely to external APIs
Translation	Converts workflow data to API request formats
Transformation	Parses API responses into usable workflow data
Error handling	Retries failed calls and surfaces clear error messages
Health monitoring	Tracks connection status per adapter instance

For example, a workflow calls the Cisco adapter to configure a device. The adapter authenticates, translates the request, sends it to Cisco’s API, and returns the result.

Get adapters

Browse or build adapters

Install adapters

Import and deploy

Configure adapters

Set connection and authentication

Customize adapters

Add custom logic

Test adapters

Verify functionality

Troubleshooting

Diagnose issues