For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Itential Cloud is a deployment model where Itential hosts and manages Itential Platform and its dependencies in the cloud. You maintain Itential Automation Gateway (IAG) in your environment while Itential handles platform operations, upgrades, and support.
Cloud Platform overview
In the cloud deployment model, infrastructure responsibilities are divided between Itential and you.
Platform Cloud deployment
What Itential manages
Itential hosts and operates:
Platform servers: All platform application servers
Database infrastructure: MongoDB and Redis clusters
Platform upgrades: Version updates and patches
Monitoring and logging: System health and performance monitoring
Data management: Job data pruning and retention
Infrastructure scaling: Capacity planning and scaling
What you manage
You maintain in your environment:
Automation Gateway (IAG): Deployed in your network
Network connectivity: VPN tunnel to Itential Cloud
Adapter configuration: Service accounts and credentials