For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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AppsAdmin EssentialsIntegrations and models

Integrations overview

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From a general perspective, Integration Models define how different application components or systems function together so they can seamlessly share important data without the need for manual inputting across multiple platforms. Integrations are important because they increase functionality by streamlining data transformation and routing between platforms, and allow applications to interact by triggering secured actions or syncing data automatically using APIs.

Within this section, you will find guides specific to how an Integration Model is used to define an API for an Integration within Itential Platform:

  • IAG 5 configuration (v6.4+)
  • Managing Integrations
  • Integration Token Management
  • Security Schemas for Integration Token Management
  • OpenAPI 3.1 Specification Extensions in Security Schemas
  • Mutual TLS (mTLS) Security Schemas
  • OAuth2 Authorization Code Flow
  • OAuth2 Scopes Schema
  • OpenID Connect (OIDC) Discovery

If you need additional assistance or encounter any issues during setup and configuration of your Integration Models, reach out to the Itential Service Desk using your Customer Portal.