Itential Cloud architecture

Itential Cloud is a deployment model where Itential hosts and manages Itential Platform and its dependencies in the cloud. You maintain Itential Gateway in your environment while Itential handles platform operations, upgrades, and support.

Cloud Platform overview

In the cloud deployment model, infrastructure responsibilities are divided between Itential and you.

What Itential manages

Itential hosts and operates:

• Platform servers: All platform application servers
• Database infrastructure: MongoDB and Redis clusters
• Platform upgrades: Version updates and patches
• Monitoring and logging: System health and performance monitoring
• Data management: Job data pruning and retention
• Infrastructure scaling: Capacity planning and scaling

What you manage

You maintain in your environment:

• Itential Gateway: Deployed in your network
• Network connectivity: VPN tunnel to Itential Cloud
• Adapter configuration: Service accounts and credentials
• Network devices: Infrastructure being automated
• User access: User accounts and permissions