Beta: Insights is currently in beta. Share your feedback with your Customer Success Manager (CSM) to help us improve.
This section provides an overview of the Insights interface structure, navigation, and global filtering options.
Your user account must have the insights:view permission to access Insights.
For more information, see Assign roles and permissions.
To access Insights:
Tip: If you have a direct link to a specific Insights page, you can bookmark it for quick access.
“You do not have permission to access Insights”
This message indicates that your user account does not have the insights:view permission. Contact your Cloud Hub administrator to request permission.
“No data available”
If you can access Insights but see no data, verify:
Insights provides workflow analytics through multiple pages:
Global filters appear at the top of every Insights page and enable you to focus your analysis on specific contexts. Filter selections persist as you navigate within Insights and are stored in the page URL for bookmarking and sharing.
Select which Itential Platform environment to analyze (such as Development, Staging, or Production).
Options: All environments
Default: Production (if available), otherwise the first available environment
Use cases:
Select the time period for analytics data. Jobs are counted based on their completion time, not start time. A job that started within your selected time range but completed after it will not appear in results.
Options:
Use cases:
Percentage change context: When you select a time range, percentage change indicators (▲ ▼) compare to the equivalent previous period. For example, “Last 30 days” compares to the 30 days immediately before.
Timezone: Times display in your local timezone.
Filter analytics data to specific Studio projects.
Options: All projects containing workflows with execution data, plus “All Projects”
Default: All Projects
Use cases:
Global workflows: Workflows not assigned to a specific Studio project are displayed as global workflows. Global workflows are visible to all Insights users and have no role-based access restrictions.
You can navigate directly from Insights to other Itential products:
Navigate between the Summary Dashboard, Workflows Overview, and Workflow Details while maintaining your filter selections. Click any workflow name to open its Workflow Details page.