For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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  • Deployment model comparison
Platform Cloud

Understand the differences between cloud and on-prem

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Itential Platform Cloud architecture

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Itential Platform is available as a fully managed cloud service or as a self-hosted on-premises deployment. The two models differ in who manages the infrastructure, how environments are licensed, and how connectivity to on-premises resources is established.

Deployment model comparison

Itential Platform CloudItential Platform on-premises
Hosting and managementItential-hosted and managedCustomer self-hosted and managed
License includesThree environments: development, staging, and productionOne production server, one active high-availability server, and one non-production server
Applications and backendItential managedCustomer managed, including dependencies such as Redis and MongoDB
Host OSItential managedCustomer managed; supports Red Hat Enterprise Linux (RHEL)-based and Amazon Linux distributions
Connectivity to on-premises resourcesSecure IP-based VPN or AWS PrivateLinkIPSec-based VPN
Cloud HubCentralized portal for accessing environments, monitoring jobs and tasks, analytics, and user administrationNot available

Itential Automation Gateway (IAG) is customer-hosted on-premises in both deployment models.