Understand the differences between cloud and on-prem

Itential Platform is available as a fully managed cloud service or as a self-hosted on-premises deployment. The two models differ in who manages the infrastructure, how environments are licensed, and how connectivity to on-premises resources is established.

Deployment model comparison

	Itential Platform Cloud	Itential Platform on-premises
Hosting and management	Itential-hosted and managed	Customer self-hosted and managed
License includes	Three environments: development, staging, and production	One production server, one active high-availability server, and one non-production server
Applications and backend	Itential managed	Customer managed, including dependencies such as Redis and MongoDB
Host OS	Itential managed	Customer managed; supports Red Hat Enterprise Linux (RHEL)-based and Amazon Linux distributions
Connectivity to on-premises resources	Secure IP-based VPN or AWS PrivateLink	IPSec-based VPN
Cloud Hub	Centralized portal for accessing environments, monitoring jobs and tasks, analytics, and user administration	Not available

Itential Automation Gateway (IAG) is customer-hosted on-premises in both deployment models.