Overview
This page describes the Itential Cloud release process and explains the resources available for tracking updates.
Itential Cloud components
Itential Cloud consists of three components:
- Itential Platform: The core orchestration and automation platform, managed by Itential and running in the cloud
- Cloud Hub: The management interface for your Platform cloud environments
- Itential Automation Gateway (IAG): A customer-hosted, on-premises component that connects Itential Platform to your infrastructure
The release notes on this page cover Itential Platform and Cloud Hub only. For IAG release notes, see IAG 5 release notes or IAG 4 and earlier release notes.
Both cloud-managed components receive regular updates through a rolling release process.
Release model
Itential Cloud uses a rolling release model. Updates deploy automatically without manual intervention.
- Continuous deployment: New releases deploy on an ongoing basis rather than on fixed schedules.
- Automatic updates: Your environment updates automatically when a release becomes available.
- Zero-downtime deployments: Updates apply without disrupting your running automations.
You don’t need to schedule maintenance windows or manually upgrade your Itential Cloud instance.
Track changes
Itential Cloud provides two resources to stay informed about updates:
Rolling changelog
The rolling changelog provides a continuous, chronological record of all changes, including:
- Deployments, enhancements, and bug fixes
- Changes to APIs, components, and functionality
- Resolved known issues and version information
Use the changelog when you need a complete technical record or want to confirm a specific fix.
Feature announcements
Feature announcements highlight significant new capabilities, including:
- New platform and Cloud Hub features
- Use cases, getting started guidance, and best practices
Use feature announcements to discover capabilities that can improve your automation workflows.
Subscribe to updates
To receive email notifications for new releases and features:
Navigate to the changelog or feature announcements page.
Subscribe to both the changelog and announcements to get comprehensive updates.
Check your current version
To view current component versions in your Itential Cloud instance:
Reference this information when reviewing the changelog or contacting support.
Breaking changes
While Itential Cloud maintains backward compatibility where possible, some updates may require action.
Breaking changes are labeled Breaking change in the changelog. Review these entries carefully.
Breaking change entries include:
- Impact description: What the change affects
- Migration steps: How to update your configurations or automations
- Deprecation timeline: When deprecated features will be removed
Breaking changes also receive dedicated feature announcements with detailed migration guides.
Get help
For questions about a release or technical assistance:
- Documentation: Search the docs for detailed feature information.
- Support portal: Open a support ticket or submit a feature request.
Share your experience with new features and report issues through the support portal.
