Service Catalog and Service Catalog Builder

See related notice: Platform 6 Breaking Change

Service Catalog and Service Catalog Builder are separate applications on the Itential Platform welcome page, but they work together. Service Catalog uses forms, NSO service models, and workflows to provision services in Itential Platform — it allows you to pass form data into a workflow used for service instantiation. Service Catalog Builder defines the services that can be provisioned in a workflow. Authorization to provision services through Service Catalog is based on job groups and designated group memberships.

Service Catalog and Service Catalog Builder on the welcome page

When you access Service Catalog for the first time, an empty table list may appear, indicating there are no existing services from which to start a job.

Create a service

Open Service Catalog Builder

Click the menu icon in the top toolbar and select Service Catalog Builder from the dropdown.

Add a new service

Click the Add Service button (upper-right). A service form displays.

Fill in all required fields

Enter the required information for the service. All fields are mandatory.

Field	Description
Display Name	The name that displays in the Service Catalog application list.
Service	The service model to create an instance on. A list of all service models is available in the Service Manager application.
Description	A brief description of the service to display in the Service Catalog list.
Variable Name	The name to use in the workflow as the variable.
Groups	Indicates who has access to create and run an instance, who can view the results, and who can work the instance after it has run.
Inherit Job Groups from Groups	When checked (default), sets the Job Groups field to match the Groups field. Uncheck to select a customized list of groups for run permissions.
Job Groups	Designates which job groups can create a service instance and initiate a workflow.
Form	A form to pass through your workflow.
Workflow	The workflow to run.

Save

Click Save. A success banner displays and the new service appears in the Service Catalog Builder list.

Delete a service

From Service Catalog Builder, select the checkbox next to a service and click the delete icon (lower-right) to remove the service.

Update a service

Open the service form

From Service Catalog Builder, click the pencil icon under the Actions column. The service form displays.

Edit service — pencil icon in Actions column

Make changes and save

Make the desired changes and click Update.

Use the Inherit Job Groups from Groups checkbox to set the same group for both permissions, or uncheck it and select a customized list of job groups.