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On this page
  • Host operating system
  • Itential Platform
  • IAG
  • Gateway Manager
  • Itential Platform server
  • MongoDB server
  • RabbitMQ server
  • Redis server
  • CyberArk CCP
  • HashiCorp Vault
  • Automation Gateway
  • Ansible version compatibility
  • IAG compatibility with Itential Platform
  • IAG versioning practices
  • Cisco NSO
  • Support policy
  • NSO version compatibility
  • NSO Java requirements
Platform On-PremPlan

System requirements and dependencies

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Built with

The following tables list software dependencies for each Itential Platform on-premises and Itential Automation Gateway release. Itential has tested and certified all dependencies with both Itential Platform and Itential Automation Gateway (IAG).

Host operating system

Itential Platform, Itential Automation Gateway (IAG), and Gateway Manager are supported on the following operating systems.

Itential Platform

VersionOperating SystemReleaseProductionDevelopment
Platform 6RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
2023.2RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
2023.1RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
2022.1RHEL 64-BitRHEL 8xx

IAG

IAG VersionOperating SystemReleaseProductionDevelopment
5.1RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
4.3RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
2023.3RHEL 64-BitRHEL 8/9
Rocky 8/9		xx
2023.2Rocky 64-BitRHEL 8/9
Rocky 8/9		xx
2023.1Rocky 64-BitRHEL 8/9
Rocky 8/9		xx
2022.1Rocky 64-BitRHEL 8/9
Rocky 8/9		xx

Gateway Manager

Gateway Manager VersionOperating SystemReleaseProductionDevelopment
1.0RHEL 64-BitRHEL 8/9
Rocky 8/9		xx

Itential Platform server

Release VersionnodejspythonpipMarkupSafe (pip package)textfsmJinja2
Platform 620.x3.11.x22.3.1+2.1.41.1.33.1.2
2023.220.3.03.11.71.1.33.1.2
2023.118.15.0-19.0.03.9.5+20.2.4+2.0.11.1.2-1.2.02.11.3-2.12.0
2022.116.20.1 or 14.18.0** (EOL)3.920.2.4+2.0.11.1.2-1.2.02.11.3-2.12.0

Notes:

  • Install the gcc-c++ and make packages from your OS distribution.
  • gcc is required only for installation; you can remove it after a successful install.
  • Jinja2 depends on the MarkupSafe module.

Node version 14.18.0 is compatible with the indicated release versions; however, this version of Node is EOL (end of life) and Itential does not recommend its use. Itential recommends Node 16.20.1 for the Itential Platform versions indicated.

MongoDB server

Itential Platform VersionMongoDB
Platform 66.0, 7.0, 8.0
2023.27.0
2023.15.0 or 6.0
2022.15.0 or 6.0

MongoDB 8.0 partial compatibility

Itential Platform 6 uses MongoDB Node.js driver v5.9, which is partially compatible with MongoDB Server 8.0. The following MongoDB 8.0 features are not supported. This list is not exhaustive.

  • Queryable Encryption (QE) range queries: Range queries using $lt, $lte, $gt, and $gte on encrypted fields are not supported.
  • Named and multiple KMS providers: Assigning names to Key Management Service (KMS) providers and supplying multiple keys per provider are not supported.
  • Search Index type specification: Specifying the type when using the Search Index API is not supported.

For a complete list of unsupported features, see the MongoDB Server 8.0 release notes and the MongoDB Node.js driver v6.x release notes.

RabbitMQ server

Itential Platform Versionrabbitmqerlangelixir / dedup plugins
2023.2N/A
No longer needed		N/AN/A
2023.13.12.10RabbitMQ Erlang/OTPEvent Deduplication
2022.13.12.10RabbitMQ Erlang/OTPEvent Deduplication

Redis server

Itential Platform VersionRedis Server
Platform 67.0, 7.4
2023.27.2
2023.17.0.0-7.1.0
2022.16.2.10

Notes:

  • Install the gcc-c++ and make packages from your OS distribution.
  • gcc is required only for installation; you can remove it after a successful install.

CyberArk CCP

Itential Platform VersionCyberArk CCP
Platform 612.6
13.0
14.0
14.2
2023.212.6
13.0
14.0
14.2

Support for CyberArk CCP was introduced in Platform 6.0.7 and 2023.2.23. For more information, see Integrate with CyberArk CCP.

HashiCorp Vault

Itential Platform VersionVault
Platform 61.15.4
2023.21.15.4
2023.11.13.1-2.0.0
2022.11.0.0-2.0.0

Automation Gateway

IAG Versionpythonopensslhaproxypipterraformnornirnetmiko
4.33.9.x1.1.0-1.2.02.0.0-3.0.020.2.41.2.93.0.0-4.0.04.1.2
2023.33.9.x1.1.0-1.2.02.0.0-3.0.020.2.41.2.93.0.0-4.0.04.1.2
2023.23.9.x1.1.0-1.2.02.0.0-3.0.020.2.41.2.93.0.0-4.0.04.1.2
2023.13.9.x1.1.0-1.2.02.0.0-3.0.020.2.41.2.93.0.0-4.0.04.1.2
2022.13.9.5-4.0.01.1.0-1.2.02.0.0-3.0.020.2.40.12.0-0.13.03.0.0-4.0.03.0.0-4.0.0

Notes:

  • IAG is tested with the following pinned gRPC libraries: pygnmi==0.8.9, grpcio==1.53.0.
  • Install the gcc-c++ and make packages from your OS distribution.
  • gcc is required only for installation; you can remove it after a successful install.
  • The following development packages are required to install Automation Gateway: libffi-dev, openssl-dev, python-dev, sqlite-dev.
  • Depending on the Ansible modules you use, you might also need one or more of the following packages: psutil, pycrypto, paramiko, ncclient, lxml, nitrosdk-python, jxmlease.
  • See the Ansible documentation for additional package requirements for the roles you plan to use.

Ansible version compatibility

IAG Versionansibleansible coreansible community
4.32.9.0-2.11.02.13.0-2.156.0-8.0
2023.32.9.0-2.11.0-2.13.0 < 2.156.0-8.0
2023.22.9.0-2.11.02.13.0-2.156.0-8.0
2023.12.9.0-2.11.02.13.0-2.156.0-8.0
2022.12.9.0-2.11.0

Notes:

  • Before IAG 2023.1, Itential supported ansible up to version 2.10.
  • After version 2.10, Ansible changed its versioning to release both the ansible-core and ansible-community packages.
  • See the Ansible release documentation for details.

IAG compatibility with Itential Platform

Itential tests all supported versions of IAG for compatibility with supported versions of Itential Platform. However, IAG 5.1 is only compatible with Platform 6 and 2023.2. New features in a given IAG version might not be available in all Platform versions if a Platform version lacks the functionality to support them.

The following table shows IAG versions compatible with each Itential Platform version.

Itential Platform VersionIAG/2022.1IAG/2023.1IAG/2023.2IAG/2023.3IAG/4.3IAG/5.1
Itential Cloud - Hosted Version 2023.2 (as of July 15, 2025)YesYesYesYesYesYes
Platform 6.0.0YesYesYesYesYesYes
2023.2YesYesYesYesYesYes
2023.1YesYesYesYesYesNo
2022.1YesYesYesYesYesNo

If a version of Itential Platform does not provide support for a feature in a version of IAG, the versions remain compatible, but Itential Platform will not be able to use that feature in IAG.

IAG versioning practices

IAG uses version numbers to distinguish releases and help you access the correct version. IAG version names use two components:

Component version: Identifies the build version of IAG distributed in a maintenance release. Each source code change in a development build, whether a bug fix or improvement, increments the component version. Components are versioned independently of product release versions, so multiple builds can exist for a single release version.

Release version: Identifies the IAG release version made available to customers in a maintenance release. The release version increments each month as part of the maintenance release cycle.

These versioning schemes let developers identify bugs efficiently and maintain code integrity.

For more information about Itential’s versioning, contact the Product Support Team.

Cisco NSO

Support policy

Itential Platform supports integration with tested and verified NSO versions, which vary by Platform version. Itential addresses errors and flaws that affect integration of supported NSO versions. This policy covers all patch releases (the third digit in the NSO version number) for supported NSO versions.

Itential supports any NSO version that Cisco supports, including LTS versions. When Cisco releases a new NSO version, Itential works to certify support for the latest Itential Platform release. For more information about the NSO version lifecycle, see the Cisco End-of-Life and End-of-Sale Notices.

Itential is not responsible for the development or support of NSO itself.

NSO version compatibility

When integrating NSO with Itential Platform, consider long-term support (LTS) versions of NSO. For details, see NSO support policy.

NSO versionPlatform 2022.1.xPlatform 2023.1.xPlatform 2023.2.xPlatform 6.x
5.6.x✓
5.7.x (LTS)✓✓✓✓
5.8.x✓✓
6.0.x✓✓✓
6.1.x (LTS)✓✓✓✓
6.2.x✓✓✓
6.3.x✓✓✓
6.4.x✓✓✓
6.5.x✓
6.6.x✓

NSO Java requirements

All supported Itential Platform versions require Java 1.70–1.9.0. Install the ant package from your OS distribution.