Get

Get adapters overview

Get adapters by downloading pre-built integrations or generating custom adapters from API specifications.

Options

Browse adapter library

300+ pre-built adapters for common systems

Build custom adapter

Generate from OpenAPI or Postman Collections

Choose your approach

Pre-built adapters

When to use

  • An adapter already exists for your system
  • Standard functionality is sufficient
  • You need quick deployment

What’s available

  • 300+ open source adapters
  • Major vendors: Cisco, Palo Alto, Microsoft, ServiceNow, AWS
  • Categories: Network, Security, Cloud, ITSM, Monitoring

Where to find them

Custom adapters

When to use

  • No pre-built adapter exists for your system
  • You need specific API coverage
  • You’re building for internal systems

Requirements

One of the following:

  • OpenAPI 2.0/3.0 specification
  • Postman Collection v2.1
  • WSDL (convert to OpenAPI first)

Use Adapter Builder to generate the adapter. Build time is typically 15–45 minutes depending on API complexity.

Quick comparison

Pre-builtCustom
AvailabilityImmediate15–45 min build
API coveragePredefinedYou choose
MaintenanceItential updatesYou maintain
CustomizationModify codeModify code
TestingPre-testedYou test

Get started

1

Check if an adapter exists

Search the Adapter Library for your system.

2

Get the adapter

  • Pre-built: Download from the Marketplace or GitLab.
  • Custom: Upload your API spec to Adapter Builder.
3

Install

Deploy the adapter to Itential Platform. See the installation guide.

4

Configure

Set connection properties and authentication. See the configuration guide.

5

Customize (optional)

Add validation or transformations. See the customization guide.

6

Test

Verify connectivity and functionality. See the testing guide.

Next steps

Browse adapter library

Find pre-built adapters

Build custom adapter

Generate from API spec

Install adapters

Deploy to platform

Configure adapters

Set up connection