Release NotesFeature announcements

July 2026

The July 2026 releases introduced FlowAI, Work Center, Gateway Manager DB import and export, and improvements to Itential Cloud.

New features

FlowAI

FlowAI connects AI reasoning to deterministic, governed infrastructure automation. It gives teams the ability to design, deploy, and monitor agents that reason through complex goals and take action through existing automation assets, producing structured, auditable outcomes without sacrificing operational control.

You build agents in Agent Builder, where you define each agent’s purpose, instructions, LLM model, and tool access. Tools include Platform workflows, adapter and integration APIs, Gateway services, Lifecycle Manager actions, Compliance Plans, and other agents.

Agent Projects provide RBAC-controlled boundaries and serve as the unit of portability across environments. Agent Sessions give operators a chronological execution trace for every agent run, including reasoning steps, tool calls, and linked jobs, with the ability to pause, resume, and cancel sessions from a unified view.

  • Agent Builder: Define an agent’s purpose, instructions, LLM model, and tool access.
  • Tool access: Connect agents to Platform workflows, adapter and integration APIs, Gateway services, Lifecycle Manager actions, Compliance Plans, and other agents.
  • Agent Projects: RBAC-controlled boundaries that serve as the unit of portability across environments.
  • Agent Sessions: A chronological execution trace for every agent run, with the ability to pause, resume, and cancel sessions.

FlowAI requires a separate purchase. For details, see FlowAI overview.

Work Center

Work Center gives operators a single place to manage workflows that require human intervention. The Work Center queue surfaces all jobs with pending manual tasks in one view, with filters for assigned, unassigned, and all items.

When an operator opens a job, they see a full task timeline, the current active task, and everything needed to make an informed decision. Work Center also introduces Quick Form, a new manual task type that renders any JSON array as an interactive table for structured, per-row operator input.

You need the workcenter:write permission to access Work Center. If Work Center doesn’t appear in your navigation, contact your administrator. For more information, see Roles and permissions.

For details, see Work Center.

Gateway Manager DB import and export

Gateway Manager now exposes Gateway 5 database import and export as API-callable methods, available via the Itential Platform API, workflow tasks, or directly from the Gateway Manager UI. Teams can trigger configuration imports and exports programmatically without embedding iagctl in their pipelines. Both JSON and YAML formats are supported, and Git-sourced imports are available through the Platform API.

For details, see the DB Import/Export documentation.

Gateway 5.5 release highlights

Gateway 5.5 adds native integration with external secrets managers including HashiCorp Vault (KV v2), CyberArk CCP, or a custom plugin. Credentials are retrieved at runtime and never stored in the gateway database or returned to Platform. Use the new $GatewaySecret variable reference anywhere credentials are needed: Inventory Manager, Run Code tasks, Python service decorators, and gateway-executed integrations.

For details, see the Gateway 5.5 feature announcement.

Requirements

  • Gateway 5.5 or later — required for Extensible Secrets Management and FlowAI tool execution

Improvements

  • Async task support: Workflow Engine now supports a new async task type, allowing long-running external systems to call back to the Workflow Engine on completion rather than blocking or polling.
  • Compliance Plan events: Configuration Manager now emits start and complete events for Compliance Plans, consistent with Lifecycle Manager Resource Actions. External systems can trigger workflows off Compliance Plan execution without relying on job events.