Create a service group

When you create a service group, you define the following properties:

Name (Required)

Must be unique within each gateway cluster
Choose descriptive names that clearly indicate the group’s purpose
Examples: “Database Services”, “Dev Team Tools”, “Production APIs”

Description (Optional)

Provide context about the group’s purpose
Include usage guidelines or restrictions
Document any special considerations

User Groups (Required)

Select which user groups can access services in this service group
Grant only necessary access
Review and update permissions regularly

Services (Optional)

Add relevant services to the group
Services can belong to multiple service groups if needed
Use the default service group as a reference for available services

Prerequisites

Before creating a service group, ensure you have completed the following:

Created a gateway cluster in Gateway Manager to represent you IAG deployment
Identified who needs access to which services and how services relate to business processes

Create a service group

Navigate to Itential Platform.

Select Gateway Manager from the Administration collection in the left-side navigation menu.

Navigate to the Gateways tab in Gateway Manager.

From the list of gateway clusters, select the gateway where you want to add a service group to.

Navigate to the Service Groups tab on the gateway cluster details page and select + Create Service Group.

Enter a descriptive name for Service Group Name.

(Optional) Enter a description for Description.

(Optional) Select the services you want to include in this group from the list on the right.

If you haven’t created the services for this group yet, you can add the services later.

Under Access, add at least one authorization group to the service group. Users in this group can access and use all services assigned to this group.

Click Save to create the service group.

Best practices

Plan your service group strategy

Organize by function Group services based on their business function or technical purpose:

Database services
API integrations
Monitoring tools
Security services

Organize by team or department Align service groups with your organizational structure:

Development team services
Operations team services
Quality assurance services
Business analyst tools

Organize by environment Separate services based on deployment environments:

Production services
Development and testing services
Sandbox services

When you create a service group, you define the following properties:

Name (Required)

Must be unique within each gateway cluster
Choose descriptive names that clearly indicate the group’s purpose
Examples: “Database Services”, “Dev Team Tools”, “Production APIs”

Description (Optional)

Provide context about the group’s purpose
Include usage guidelines or restrictions
Document any special considerations

User Groups (Required)

Select which user groups can access services in this service group
Grant only necessary access
Review and update permissions regularly

Services (Optional)

Add relevant services to the group
Services can belong to multiple service groups if needed
Use the default service group as a reference for available services

Prerequisites

Before creating a service group, ensure you have completed the following:

Created a gateway cluster in Gateway Manager to represent you IAG deployment
Identified who needs access to which services and how services relate to business processes

Create a service group

Navigate to Itential Platform.

Select Gateway Manager from the Administration collection in the left-side navigation menu.

Navigate to the Gateways tab in Gateway Manager.

From the list of gateway clusters, select the gateway where you want to add a service group to.

Navigate to the Service Groups tab on the gateway cluster details page and select + Create Service Group.

Enter a descriptive name for Service Group Name.

(Optional) Enter a description for Description.

(Optional) Select the services you want to include in this group from the list on the right.

If you haven’t created the services for this group yet, you can add the services later.

Under Access, add at least one authorization group to the service group. Users in this group can access and use all services assigned to this group.

Click Save to create the service group.

Best practices

Plan your service group strategy

Organize by function Group services based on their business function or technical purpose:

Database services
API integrations
Monitoring tools
Security services

Organize by team or department Align service groups with your organizational structure:

Development team services
Operations team services
Quality assurance services
Business analyst tools

Organize by environment Separate services based on deployment environments:

Production services
Development and testing services
Sandbox services