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How to Trigger an IAP Automation
  • 17 Mar 2023
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How to Trigger an IAP Automation

  • Updated on 17 Mar 2023
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Article Summary

This article provides instructions on how to trigger an IAP automation using the Itential Automation Services app within the ServiceNow platform.


  1. Click the All tab option.

  2. Select Itential Automation Service under the Itential drop-down.


    Figure 1. IAP ServiceNow All Tab And IAS Option
    ServiceNow-User-Operate-App-1

  3. Select from the drop-down lists to apply the options given.
    Note: Follow the order provided.

    (a) Choose Instance.

    (b) Choose Automation.

    (c) Choose Trigger.

Figure 2. IAS Page
ServiceNow-User-Operate-App-2

  1. Click the Run Automation icon to complete the form.


    Figure 3. Run Automation Icon
    run_automation
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