Managing Your Account

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Itential Cloud is a secure, web-based interface that gives administrators access to tools for managing cloud instances and controlling access across their organization's Itential Platform environments and Automation Gateway instances.

Sign in to Itential Cloud

To sign in to your Itential Cloud account:

  1. Go to https://hub.itential.io/login.
  2. Enter your Organization ID and then click Continue.
  3. Click Sign In for the displayed Organization ID. To change the Organization ID, click Change.
  4. Enter your username and password, then click Sign In. If single sign-on (SSO) is enabled, follow your SSO authentication process.

After signing in, you're redirected to Itential Cloud.

If you don't know your Organization ID or receive "insufficient permissions" errors, contact your Itential Cloud administrator.

Create an account

If you don't have an Itential Cloud account:

  1. On the sign-in page, click Create one.
  2. Complete the web form and click Get Started.

You'll receive an email invitation with your Organization ID and a link to verify and complete your account setup. Follow the instructions in the email.

Manage your account

The My Account page lets you manage your Itential Cloud account settings.

Figure 1: Access the My Account page
itentialCloudPortal_SelectingMyAccount

To access your account:

  1. Click the user icon in the upper-right corner of Cloud.
  2. Select your username from the menu.

The My Account UI is separated into two cards: Profile and Tokens.

itentialCloudPortalMyAccount

Card Description
Profile Allows you to manage information related to your account such as name and password.
Tokens Allows you to manage the tokens you use to authenticate to Itential Cloud APIs.

Update your name and email

If you sign in through the Local identity provider, you can change your account name from the Profile section.

Reset your password

To reset your password:

  1. In the Profile section, click Reset Password under Additional Actions.
  2. An email with a password reset link is sent to your account email address.

Manage access tokens

To copy an access token, click the Copy to Clipboard itentialCloudCopyToClipboardIcon icon in the Cloud UI or Cloud API section of the Tokens card.

To refresh an access token, click the Refresh (↻) icon in the Cloud UI or Cloud API section of the Tokens card.