Create and Update Change Request (ServiceNow) - Overview

Welcome to the Create and Update Change Request (ServiceNow) use case walkthrough.  Our use case is going to center around creating and updating a change request leveraging ServiceNow.  

The use cases outlined within this section are intended to be completed on Itential's Trial infrastructure and lab. For more details about accessing this infrastructure and lab, please visit www.itential.com/get-started

Use Case Overview Video

Walkthrough Steps

The follow on articles will take you step by step, through the ServiceNow Change Request use case. These include:

1. Create and Update Change Request (ServiceNow) – Jinja2 Templates
2. Create and Update Change Request (ServiceNow) – JSON Form
3. Create and Update Change Request (ServiceNow) – Transformation
4. Create and Update Change Request (ServiceNow) – Workflow
5. Create and Update Change Request (ServiceNow) – Operations Manager

The instructions are downloadable by clicking the PDF icon in the upper right of each page.