Task Error Config Option in AG Manager

Breaking Change Notice

This breaking change applies to the following Itential Platform release versions:

• 2022.1

A new configuration option has been added to app-ag_manager to report an error if an IAG task is unable to reach an adapter due to an adapter being offline or unhealthy. This is an opt-in feature. When this config option is enabled as true, the task will "error" and the workflow will follow a FAILURE path transition.

A sample propertiesSchema is shown below.

{
  "$id": "app-ag_manager",
  "type": "object",
  "properties": {
    "errorOnFailedRequestPreconditions": {
      "type": "boolean",
      "default": false,
      "description": "If true, will complete AG Manager tasks as an error if they fail inside the platform before making an external call to an Automation Gateway"
    }
  }
}

What should I do?

As a best practice, please confirm all custom applications and adapters using AG Manager tasks are returning callback errors properly, as intended, and the error transition logic has been engaged.

If you need additional support or require more information, please contact our Product Support Team.

Related Reading

• Adapter API Routes
• Degraded Adapter Status
• Error and Failure Paths
• Health Checks Monitoring
• Monitoring