Intro to Admin Essentials
  • 01 Apr 2025
  • Dark
    Light
  • PDF

Intro to Admin Essentials

  • Dark
    Light
  • PDF

Article summary

The Admin Essentials application is used to view, configure and modify all admin level properties across the Itential platform. The various features in Admin Essentials are controlled by authorization settings. Therefore, some users will not have access to all the features referenced herein; however, an administrator can give user access to the features as necessary.

UI Overview

The main features of the Admin Essentials user interface are referenced in the table below.

Note: Different versions of Itential Platform may have minor variations in the Admin Essentials User interface.

Figure: Admin Essentials in Platform 6
Admin Essentials Platform 6

Label UI Element Function
1 Icon Bar Icons for completing quick actions from anywhere within Admin Essentials. These icons (from left to right) are: Create, Import, Home, Search, Current Operations, and Tags.
2 Collection Lists Open the accordion menus in the sidebar to display a list of items in a corresponding collection. Users can search for items within a collection. The accordian menus that appear on the UI is based on user permissions. Note: Configuration and Status on the left is new to Platform 6.
3 Quick Start Contains a series of links to important functions within Admin Essentials such as setting authorization levels and downloading Itential Platform Blueprints.
4 Server Information Displays the current server ID, version information, and server uptime. The Build listed in the Server Information is Itential's internal build number, which differs from the product release version that's communicated to customers (Release version 6.0.0 will typically show 2025.X.Y here).
5 Usage Statistics Displays the memory and CPU usage of Core and Itential Platform. Further information is available in the section below on Usage Statistics.
6 Manage Banner Click this button to create a message banner that displays on specified pages within Itential Platform. You can read more about Custom Message Banners here.
7 Device Counts Displays the number of devices (adapter endpoints) connected to the platform. Historical device count information is available through a downloadable CSV file. You can read more about Device Counts here.
8 Start Up Configuration Displays the startup configuration of Workflow Engine, indicating whether the Task Worker and Job Worker will run at server startup based on local and central configurations.
9 Alerts Alerts only display if a service is stopped or connectivity is down. If there are no alerts, this card does not show.
Legacy Platform Version
Click here to view the Admin Essentials UI in earlier release versions

Admin Essentials UI

Label UI Element Function
1 Icon Bar Icons for completing quick actions from anywhere within Admin Essentials. These icons (from left to right) are: Create, Import, Home, Search, Current Operations, Tags, and View Documentation.
2 Collection Lists Open the accordion menus in the sidebar to display a list of items in a corresponding collection. Users can search for items within a collection. The accordian menu list that shows on the UI is based on user permissions.
3 Quick Start Contains a series of links to important functions within Admin Essentials such as setting authorization levels and downloading Itential Platform Blueprints.
4 Server Information Displays the current server ID, version information, and server uptime.
5 Operation Execution Located beneath the Server Information. Displays the current status of the Job Worker and Task Worker. Toggle the switches to control whether new jobs will run or new tasks will run. Itential Platform 2023.1 & 2023.2 Only.
6 Usage Statistics Displays the memory and CPU usage of Core and Itential Platform. Itential Platform 2023.1 & 2023.2 Only.
7 Start Up Configuration Displays the startup configuration of Workflow Engine, indicating whether the Task Worker and Job Worker will run at server startup based on local and central configurations. Itential Platform 2023.1 & 2023.2 Only.
8 Alerts Shows if a service is stopped or connectivity is down.

Icon Bar Permissions

The following outlines the permissions that must be applied to a user account to gain access to the Icon Bar.

Access to User Permissions
Current Operations WorkFlow Engine, activate
WorkFlow Engine, deactivate
Tags Tags, all

Menu Permissions

The following outlines the permissions that must be applied to a user account to gain access to the Menus in the sidebar.

Access to User Permissions
Profiles Profiles, getProfiles
Applications Applications, getApplications
Adapters Adapters, getAdapters
Integrations Integrations, getIntegrations
Integration Models IntegrationModels, getIntegrationModels
Pre-builts Prebuilts, getPrebuilts

Create Dialog Permissions

The Create icon will open a dialog with choices for creating a new item in a collection. The choices that appear are based on user permissions as defined in the table below.

Figure: Create Icon
Create Icon

Access to User Permissions
User
User Groups
Must be on Local AAA with no access to Pronghorn admin role.
Profile Profiles, createProfile
Adapter Adapters, createAdapter
Integration Integrations, createIntegration
Integration Models IntegrationModels, createIntegrationModel
Tags Tags, createTag

Create Dialog

Import Permissions

The Import icon will open up a dialog with choices for uploading a new item to a collection. The Import dialog accepts a JSON file. The choices that appear are based on user permissions as defined in the table below.

Figure: Import Icon
Import Icon

Access to User Permissions
Profile Profiles, createProfile
Adapter Adapters, createAdapter
Tags Tags, createTags
Pre-builts Prebuilts, importPrebuilt

Import Dialog

Usage Statistics

Usage Statistics on the main Admin Essentials page are snapshot measurements of Itential Platform service-related items only.

  • Itential does NOT measure Redis, Rabbit, Mongo, Python, NSO, or other node server processes.
  • Itential also does NOT measure load averages, i.e., the amount of traffic to your CPU over the past 1min, 5min, and 15min.
  • The measurement you see in Admin Essentials is a snapshot view, not real-time, and only Itential Platform/Pronghorn related.
Measurement Description
Core CPU / Memory Refers to Pronghorn Core processes only.
Itential CPU / Memory Refers to the OS and all applications and adapters running in Itential Platform.

For insight into what is consuming CPU resources, navigate to the Applications or Adapters tab under Profiles to get a more granular snapshot view. Itential also recommends utilizing system level tools like top to give you more detailed analysis, as described in the next section.

Figure: Admin Essentials Usage Statistics: CPU [Example: Legacy Platform Version]
CPU Usage

Using Top Command to Analyze Activity & Performance

To help identify processes that are consuming a lot of resources, use the top (table of processes) command to show running processes in the Platform, including CPU and memory usage.

Prerequisites

  • A system running Linux.
  • Access to a terminal window.
  • Administrator sudo privileges.
  1. Type top on the command line to get information on processes, running tasks, memory, and CPU.
  2. Type O to enable filter mode.
  3. Type COMMAND=Pronghorn to only display Itential Pronghorn processes.
  4. Press q to quit the terminal window.

As you can see, multiple processors spread across multiple processes (i.e., apps, adapters, etc) within the Itential system, can yield a percentage that equals or exceeds 100%, as shown in the example below. Hence, having too many processes or apps running at once can strain CPU resources.

Figure: Top Command Running Processes [Example: Legacy Platform Version]
TOP Command Tool
 

Figure: Core CPU Usage [Example: Legacy Platform Version]
Core Usage
 

Figure: Itential Platform CPU Usage [Example: Legacy Platform Version]
IAP CPU Usage

Related Reading: Prometheus Metrics

Using the BTOP Command

For a more detailed view into system resources, and as an alternative to the standard top command, use btop to show usage for processor, memory, disks, network, and processes. From the btop interface, you can also sort and filter by different metrics, and send signals to processes (e.g., SIGTERM, SIGKILL, SIGINT).

  1. Open a terminal window.
  2. Type btop on the command line and press Enter.
    1. Note: Since btop is not included with many of the standard RHEL builds, you may have to install it.
  3. Use the up/down arrow keys to navigate through processes.
  4. Press Enter on a selected process to show detailed information.
  5. Type f to filter and then type Pronghorn to only display Itential Platform/Pronghorn processes.

For further information on how to use btop, we suggest referring to the btop online documentation.

Figure: BTOP Command Processes [Example: Legacy Platform Version]
BTOP Command Tool

View Documentation (Legacy Platform Version)

The View Documentation icon in the Legacy Platform view (2023.2 and earlier versions) will open a dialog that provides links to the documentation pages, in addition to providing a view for the pronghorn-core changelogs.

Figure: View Documentation Icon (Legacy Platform Version)
Documentation Icon

Collection Items

The Collection dialog displays all of the items in a collection as cards with services information relevant to the collection item displayed within the card.

Collection Dialog

Label UI Element Function
1 Collection Toggle Allows the user to switch to a different collection view.
2 Icon Bar Icons (from left to right) for completing quick actions: Refresh, Select All, Export, Delete.
3 Search and Filter Use the search bar to search for items in the collection based on filter settings. Filter the results using the icon to the left of the search bar.
4 Sort and Sort By Use the icon to sort the items in the collection based on the selected value in the dropdown.
5 Select Click to select the item for deletion or export.
6 Delete Icon to delete the selected item.
7 Paging Used to show the total number of discrete pages and to page through a collection. Also used to set how many items to show if there are too many in a collection.

Changing Application/Adapter Log Levels

A user with permissions for the generic updateAdapter and updateApplication methods can modify the log_level of an application or adapter in Itential Platform using the Advanced View switch located in the upper-right corner of the interface.

To access this feature, navigate to: Admin Essentials→ Adapters (or Applications) → adapter/application name → Logging (tab)→ Advanced View (switch).

Logging Properties

For example, to change the log_level to debug:

  • Replace the value of the log_level property by changing info to debug.
  • Click the SAVE button (lower-left corner).

Of note, the specific details logged at each level (i.e. what information is logged and what messages are returned) is determined by the application developer and defined within the adapter code.

Additional log level properties for Syslog are saved in the Log Settings view shown below. If the Syslog properties are not configured in the Advanced View of an application or adapter page, the user will be unable to change that property in the Logging tab.

Logging Tab

Changing Log Levels in Profile Properties

A user can also modify the log_level in Itential Platform using the Admin Essentials interface by navigating to: Admin Essentials→ Profiles→ profile name→ Edit Profile Properties→ loggerProps. Previously, changing a profile's logging was done via code editor; it is now done using a form as shown in the image below.

Profile Logging

Profiling Feature

To further help troubleshoot performance issues resulting in high CPU usage, Itential Automation Platform also includes a built-in profiler based on V8.dev profiling and simple-profiling. For more information on how to use this feature, see the Service Configuration for Profiling.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.