> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/servicenow-app/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# ServiceNow application

## Docs

- [About Itential ServiceNow application](https://docs.itential.com/servicenow-app/introduction/about.md): Introduction to the Itential ServiceNow Application, including who should read this guide and requirements.
- [Itential ServiceNow application limitations](https://docs.itential.com/servicenow-app/introduction/limitations.md): Features and functions that are not currently available in the Itential ServiceNow Application.
- [Itential ServiceNow application components](https://docs.itential.com/servicenow-app/introduction/components.md): Overview of the main application components of the Itential ServiceNow Application.
- [Itential ServiceNow application dependencies](https://docs.itential.com/servicenow-app/install-and-configure/dependencies.md): Dependencies required to enable the Itential ServiceNow Application to run, including platform, permissions, network, and credentials.
- [Install Itential ServiceNow application](https://docs.itential.com/servicenow-app/install-and-configure/installation.md): Instructions for installing and confirming the Itential ServiceNow Application from the ServiceNow App Store.
- [Configure Itential ServiceNow application](https://docs.itential.com/servicenow-app/install-and-configure/configuration.md): How to configure an Itential Platform instance using the Itential ServiceNow Application within the ServiceNow platform.
- [Verify and test the Itential Platform instance](https://docs.itential.com/servicenow-app/install-and-configure/verify-and-test.md): Steps to verify and test your Itential Platform instance after configuring it in the ServiceNow application.
- [Assigning roles](https://docs.itential.com/servicenow-app/install-and-configure/assign-roles.md): Steps to assign admin and user roles in the Itential ServiceNow Application.
- [Use actions in the Itential ServiceNow application](https://docs.itential.com/servicenow-app/use-actions-and-flows/actions/actions.md): How to view, add, and configure Itential Actions in the ServiceNow Flow Designer.
- [Itential Actions for using instances](https://docs.itential.com/servicenow-app/actions-for-using-instances.md): Reference list of Itential-built Actions available in the Itential ServiceNow Application for automating Itential Platform operations.
- [automation-cancel](https://docs.itential.com/servicenow-app/automation-cancel.md): Cancels one automation based on the provided automation ID.
- [automation-get-metrics](https://docs.itential.com/servicenow-app/automation-get-metrics.md): Provides metric data including start time, end time, and user information of a completed automation.
- [automation-get-result](https://docs.itential.com/servicenow-app/automation-get-result.md): Returns Itential job variables given a specific automation ID.
- [automation-get-status](https://docs.itential.com/servicenow-app/automation-get-status.md): Returns the status of a job given a specific automation ID.
- [automation-get-token](https://docs.itential.com/servicenow-app/automation-get-token.md): Returns the authentication token to be used in future requests to Itential using username and password.
- [automation-get-token-oauth](https://docs.itential.com/servicenow-app/automation-get-token-oauth.md): Returns the OAuth token to be used in future requests to Itential using client_id and client_secret.
- [automation-start-endpoint](https://docs.itential.com/servicenow-app/automation-start-endpoint.md): Starts an automation given the name of a trigger endpoint, with optional form data.
- [automation-start-manual](https://docs.itential.com/servicenow-app/automation-start-manual.md): Starts an automation given the name of the automation and the trigger, with optional form data.
- [automations-list](https://docs.itential.com/servicenow-app/automations-list.md): Returns an array of all automations and their associated triggers present on the declared Itential Platform instance.
- [Use flows in the ServiceNow application](https://docs.itential.com/servicenow-app/use-actions-and-flows/flows.md): How to use, create, and configure Itential Flows in the ServiceNow Flow Designer.
- [Troubleshoot ServiceNow application issues](https://docs.itential.com/servicenow-app/resources/troubleshoot.md): Diagnose and resolve common issues with the Itential Automation Services ServiceNow application, including connectivity, authentication, and form rendering errors.
- [FAQ](https://docs.itential.com/servicenow-app/resources/faqs.md): Frequently asked questions about setting up and using the Itential ServiceNow Application.