> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# Install Itential ServiceNow application

> Instructions for installing and confirming the Itential ServiceNow Application from the ServiceNow App Store.

This section of the guide provides instructions on how to successfully install and configure the Itential ServiceNow Application.

## Install App from ServiceNow App Store

#### Log in and navigate to the store

Login to the ServiceNow Application and navigate to the ServiceNow Store.

#### Search for the application

Type "Itential Automation Services" in the search query.

#### Select the application

Click the **Itential Automation Services** option.

#### Get the application

Click the **GET** button on the top-right of the page.

#### Complete login if prompted

If prompted, login to ServiceNow.

![](/_fern-img/795e37a7987bf701aa87fbd1484337b42eec5cde56589fed470ee79751849f7f.webp)

## Confirm App Installation

Once you have installed the application, it will be visible on the ServiceNow platform. You can confirm the installation by:

#### Search for Itential

Type "Itential" in the ServiceNow navigation query (search bar) under the **All** tab.

#### Verify the result

Verify "Itential Automation Services" appears under **Itential** in the results.

![](/_fern-img/061422c22a7a3cfc5fca28bba2a6bfb14e6d2fad797da442ff7326dde2828993.webp)