> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/servicenow-app/automation-get-metrics/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# automation-get-metrics

> Provides metric data including start time, end time, and user information of a completed automation.

## Purpose

This automation **provides metric data** - start time, end time, and user information of the automation. The metrics are available only when the job has finished running.

### automation-get-metrics

API used:

```
/operations-manager/jobs/:id
```

### Input

| Inputs           | Data Type         | Sample Input                         | Description                                             |
| ---------------- | ----------------- | ------------------------------------ | ------------------------------------------------------- |
| instance\_name   | Dropdown (String) | SE Lab Prod 2023.1                   | The Itential Platform instance name                     |
| automation\_id   | String            | 4278c701b83943b08a98\*\*\*           | The Automation ID of the automation to get its metrics. |
| token (optional) | string            | 9f0999c2-7054-4820-8eeb-c3052d30acaa | Authentication token or empty if an API key is used     |

### Output

| Output  | Data Type | Sample Output                                                                                                 | Description                                                  |
| ------- | --------- | ------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ |
| metrics | JSON      | `{"start_time":1.689106552246E12,"end_time":1.689106597366E12,"progress":1,"user":"6475f9fe2d6fb91936274**"}` | Start time, End time and User information of the automation. |

### Error Output

| Error Output   | Data Type | Sample Output                           | Description                                |
| -------------- | --------- | --------------------------------------- | ------------------------------------------ |
| error\_message | String    | Job is not finished! Job State: running | Error message, if the job is still running |

> Provides metric data including start time, end time, and user information of a completed automation.