After configuring your new Itential Platform instance, verify if the instance was successfully added to the ServiceNow application:
- Click the All tab (top left-hand corner), click the Itential drop-down menu, and then select Itential Automation Services.
- Click the Instances drop-down menu (top-right) and scroll to view your instance.
- If you have configured your instance of Itential properly, you should also see Automations in the Choose Automation drop-down menu.
Figure 1: All (tab) > Itential Automation Services
Figure 2: Choose Itential Platform Instance > Choose Automation
To test the automation to ensure the Itential Platform instance successfully runs:
- Click the All tab, click the Itential drop-down menu, and then select the Itential Automation Services option.
- Select your Itential instance. If there is only one instance it will be automatically selected.
- Select the automation you want from the list of automations. The automation needs to have a manual trigger defined for it within Itential.
- Select the trigger you want from the list of triggers. The Itential form will appear for you to fill out the necessary data.
- Complete the requested data in the form and click Run Automation. A message will display to show the automation succesffuly started.
Figure 3: Run Automation
Figure 4: Automation Started
