Installation

This section of the guide provides instructions on how to successfully install and configure the Itential ServiceNow Application.

Install App from ServiceNow App Store

1. Login to the ServiceNow Application and navigate to the ServiceNow Store.
2. Type "Itential Automation Services" in the search query.
3. Click the Itential Automation Services option.
4. Click the GET button on the top-right of the page.
5. If prompted, login to ServiceNow.

Figure 1: ServiceNow Store

Confirm App Installation

Once you have installed the application, it will be visible on the ServiceNow platform. You can confirm the installation by:

1. Type "Itential" in the ServiceNow navigation query (search bar) under the All tab.
2. Verify "Itential Automation Services" appears under Itential in the results.

Figure 2: ServiceNow Results