Access Control in Job Viewer

Understanding Access Levels

Job Viewer uses role-based access control with two main roles. You must be assigned at least one of these roles to access Job Viewer:

jobs:view-metadata

• View all job and task information except variables
• Access job overview and details tabs
• Use all filtering and search capabilities
• Restrictions:
  • Cannot view job or task variables
  • Cannot download variable data

jobs:view-detail

• Full access to all Job Viewer features
• View and download job variables
• Access all tabs and detailed information
• No restrictions on functionality

For more information on assigning roles to users and groups, see Managing Users and Groups.

Troubleshooting Access Issues

Empty info page about Job Viewer

• Issue: Organization has not enabled Job Viewer
• Solution: Contact your Customer Success Manager (CSM)

"Contact admin" message

• Issue: Organization has enabled Job Viewer, but you have no roles assigned
• Solution: Contact your organization administrator

Figure 1: Missing Job Viewer roles error message

Can see jobs but not variables

• Issue: You have jobs:view-metadata role but not jobs:view-detail
• Solution: Request jobs:view-detail role from your administrator

Figure 2: Missing jobs:view-detail role error message