.png?sv=2022-11-02&spr=https&st=2024-11-05T13%3A55%3A41Z&se=2024-11-05T14%3A05%3A41Z&sr=c&sp=r&sig=jz%2FlZ%2FX%2BEZ%2BDKkJ4uTDLHah62C1qJEhqVABU8jmHb1U%3D){kind=logo}
Understanding the Platform
- 01 Nov 2024
-
DarkLight
-
PDF
Understanding the Platform
- Updated on 01 Nov 2024
-
DarkLight
-
PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Immediately after logging into your Itential Cloud account, you will be redirected to the Admin Portal, a web-based user interface (UI) from which you can access and manage all aspects of your organization's Itential Cloud environment. Common use cases for the Admin Portal include:
- Launching or restarting your cloud-based Itential Automation Platform (IAP) instances.
- Performing administrative actions that affect your organization's entire Itential Cloud environment.
- Managing your Itential Cloud account.
User Interface
The main elements of the Itential Cloud Portal UI are referenced in Figure 1.
Figure 1: Itential Cloud Portal UI
| Label | UI Element | Function |
|---|---|---|
| 1 | Sidebar | Displays icons used for navigation between pages in Itential Cloud Portal. The Instances page is selected by default. |
| 2 | Page Content | Displays the content of the current page. |
| 3 | Help Button | Displays links to user support resources. |
| 4 | Account Button | Displays links to account management actions. |
Note:
The Sidebar also displays a link used to download Itential Automation Gateway (IAG).
Portal Pages
The Admin Portal is divided into several areas according to functionality. The following provides a brief description of each.
| Page | Description |
|---|---|
| Instances | Manage your cloud-based Itential Automation Platform (IAP) instances. |
| Users | Perform administrative activities related to the Itential Cloud accounts associated with your organization. |
| Groups | Delegate permissions to Itential Cloud accounts via group membership. |
| My Account | Manage your own Itential Cloud account. |
Getting Help & Support
Several links to support resources, such as user guides and training courses, are provided via the menu button at the upper-right corner of the Itential Cloud Portal UI. Upon selecting a link from the menu, you will be redirected to the relevant content in a new web browser tab.
When the “Get Support” menu option is selected from the help menu, users are directed to the Itential Service Desk customer support portal.
Was this article helpful?
