Create and Update Incident (ServiceNow) - Configuration Manager

We will begin by briefly reviewing the current Cisco IOS device configuration in Configuration Manager.  

Configuration Manager Video

Step 1 

From IAP Cloud, log in to your IAP instance by clicking on the blue Launch icon.

Step 2

From the IAP Dashboard, select Configuration Manager.

Step 3

Shown here are devices that have been federated into IAP.  In this lab we've simply named our IOS device, IOS.  Click the IOS device.  This is the device on which we will be running commands.

Step 4

The Device Status is online.  IAP does a quick test to confirm that the device is reachable when you select it.   Click the Load Configuration button.

Step 5

The Load Configuration button executes the show running-config command on our target device which displays the current running configuration of the device. 

 Next, we’ll explore Jinja2 Templates.