Actionable Tasks

Within Operations Manager, you can directly view and work with tasks that require manual intervention from the Actionable Tasks tab view on the main dashboard.

Actionable Tasks

Tasks displayed in the Actionable Tasks view (Figure 1) are classified as one of the following:

• A workable task that must be completed manually.
• A retryable task (defined as retryable in the workflow) that failed or errored and requires manual intervention.

Figure 1: Actionable Tasks

Visibility in the Actionable Tasks view is limited to a list of running tasks the user is authorized to claim. From this view, you can search for actionable tasks by:

• Task ID or Task Iteration ID
  • Task Summary is displayed by default; cycle through the options using the arrow buttons located to the right of the column header (Figure 2).
• Job Name, Job Description, or Job ID
  • Job Name is displayed by default; cycle through the options using the arrow buttons located to the right of the column header (Figure 2).
• Assignee
• Start Date/Time

Figure 2: Actionable Tasks Column Header Buttons

To clear any filters applied to a search, select the Clear Selected Filters button located on the upper-left corner of the Actionable Tasks view.

The visibility of the Job Data, Assignee, and Start Date / Time columns can be adjusted by selecting the Toggle Column Visibility button located on the upper-right corner of the Actionable Tasks view.

Tasks in the Actionable Tasks view are listed in table format by row. To interact with an actionable task, click the Work or Retry button at the end of the applicable row to assign yourself to the task and open the Task Details modal (Figure 3). Click the dropdown arrow on the far right side of the modal to display task details, including Job Name, Job ID, and a Task Description. If needed, you can also resize the Task Details modal using the size control button located in the upper-right corner of the modal. Click the bottom-left Cancel button to close the modal.

Figure 3: Task Details Modal

Workable Task Details

From the Task Details modal of a workable task, the user is required to acknowledge the contents and functions of the task itself (Figure 4) before the task is completed and the workflow continues. Click the bottom-left Cancel button to close the modal.

Figure 4: Workable Task Details

Retryable Task Details

The Task Details modal of a retryable task displays a list of Inputs. The input fields available in the modal are dependent on the inputs available to the task itself. To retry the task without changing any input values, click the Retry Same Inputs button (Figure 5).

Figure 5: Retryable Task Details

If the value of an input field is altered with a new input, the button automatically changes to Retry New Inputs. Once all the new inputs have been entered into the relevant fields, click the Retry New Inputs button to retry the task with the new input values. To undo any changes to an altered field, click the Reset Value ⟲ button located to the right of the relevant field name.

Click the Continue Job button to continue the workflow without retrying the task, or click the Cancel button to close the modal.

Working With Actionable Tasks in Jobs

You can work with the Actionable Tasks of a job from its Job Details view. To do this:

1. Click the Menu button (stacked dots ⋮ ) of an actionable task.
2. From the context menu that appears, select the Work or Retry option. The task will be assigned to you and its Task Details modal will open.

Figure 6: Actionable Task in Jobs

Alternatively, you can view detailed information about a task by selecting the View menu option. A slider panel (Figure 7) will display in the Job Properties pane, providing access to the following tabs:

• Actions, which displays a menu of actions that can be taken for the current task, such as Work or Retry.
• Variables, which displays the incoming and outgoing variables of the task.
• Details, which displays the basic properties of the task, such as task status, name, and summary.

To return to the Job Properties view, click the left arrow ( < ) of the panel.

Figure 7: Task Details

Further Reading

Actionable tasks are directly related to the tasks in the associated workflow. For further information, such as how a task can be marked as retryable, refer to the Automation Builder in IAP documentation.