> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/itential-cloud/cloud-hub/job-viewer/overview/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# What is Job Viewer?

> Job Viewer enables you to view Itential Platform jobs and tasks with advanced searching, filtering, and extended data retention.

Job Viewer enables you to view Itential Platform jobs and tasks independently of Operations Manager. It provides advanced searching, filtering, and analysis capabilities for jobs and tasks data while offering extended data retention.

Job Viewer is only available through Itential Cloud. It does not support on-premises deployments.

## Key benefits:

* **Extended data retention**: Access historical job data beyond standard limitations
* **Advanced search capabilities**: Filter, sort, and search across all job and task data
* **Seamless integration**: Direct links to Operations Manager and Studio
* **Multi-environment support**: Switch between development, staging, and production environments
* **Comprehensive job hierarchy**: Navigate parent-child job relationships

## How Job Viewer complements Operations Manager

Job Viewer works alongside Operations Manager rather than replacing it, with the key difference being data retention scope:

* **Operations Manager**: Handles active job management, real-time monitoring, and job control functions with focus on recent jobs (data typically retained for 5-30 days)
* **Job Viewer**: Provides comprehensive historical data viewing with long-term retention and advanced search capabilities across extended time periods

You can seamlessly navigate between both applications through provided integration links.

## Why use Job Viewer?

Job Viewer is designed for anyone who needs to:

* **Analyze job execution history** to understand workflow performance and outcomes
* **Troubleshoot workflow issues** by examining detailed job and task execution data
* **Review historical job data** beyond current system retention limits
* **Monitor workflow trends** and patterns across different environments
* **Investigate errors** and understand failure points in automation processes

## Topics

Learn more about Job Viewer:

* [Terms and concepts](/itential-cloud/cloud-hub/job-viewer/terms-concepts)
* [Access control in Job Viewer](/itential-cloud/cloud-hub/job-viewer/access-control)
* [Understand the main table](/itential-cloud/cloud-hub/job-viewer/main-table)
* [Navigate Job Viewer](/itential-cloud/cloud-hub/job-viewer/navigate)
* [Customize your view](/itential-cloud/cloud-hub/job-viewer/customize)
* [Explore job and task details](/itential-cloud/cloud-hub/job-viewer/job-task-details)
* [Job hierarchy](/itential-cloud/cloud-hub/job-viewer/job-hierarchy)
* [Troubleshooting](/itential-cloud/cloud-hub/job-viewer/troubleshoot)

> Job Viewer enables you to view Itential Platform jobs and tasks with advanced searching, filtering, and extended data retention.