Verifying the LDAP Connection

  • Updated on Jan 31, 2025
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LDAP Server

To verify connectivity to the LDAP server:

  1. Login to the LDAP server.
  2. Go to the Profiles view (Itential Platform → Admin Essentials → Profiles).
  3. Click the Adapters tab and locate the LDAP server in the table grid that displays. A status indicator (closed circle) and connection icon (right triangle) will display to indicate if the server is properly connected. This tab updates every 60 seconds when open.

Figure 1: Adapters Tab
08-adaptersTabProfile-21.2

Troubleshooting

If you encounter any problems and you are unable to connect:

  1. Run the command journalctl -fu pronghorn. This command will display all output to the STDOUT.
  2. Try to login to Itential Platform using the browser and all errors will be displayed.