Troubleshooting service groups

Troubleshoot access issues

"I can't see a service I need"

• Verify that you're a member of a user group assigned to a service group containing that service
• Check with your administrator about proper group assignments

"I can see a service but can't run it"

• Ensure your user group has the service:run role in addition to service group access
• Contact your administrator to request the necessary execution permissions

"Services aren't appearing in workflows"

• Confirm that you assign the services to service groups accessible to your user account
• Verify that service group permissions are properly configured

Service groups help you create a more secure, organized, and user-friendly environment for service management and workflow creation.