Itential Platform

Best Practices

10 Articles in this category

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Best Practices

This collection of articles provide best practices and techniques to support an optimal Itential Platform user experience.

10 Articles in this category

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Adapters vs. Integrations

Overview Itential’s automation products not only unify network operations across multiple systems, but they also give a tremendous market advantage to accelerate next-generation, agile networks while maintaining existing infrastructure. Itential’s...

Updated on : 06 Dec 2023

Adding HashiCorp Vault Certificates to IAP

ⓘ Note: This document only applies to on-premise deployments of Itential Automation Platform (IAP). IAP can encounter difficulties when connecting to HashiCorp Vault servers that use HTTPS. In such cases, the f...

Updated on : 29 Apr 2024

Archiving & Purging

Retention policies in place for archiving, backing up files and purging should also include your IAP and IAG assets. This article provides several best practices and suggested methods of complying with such policies for on-premise IAP/IAG installati...

Updated on : 15 May 2024

ChildJob Looping in Workflow Design

 Important Notice: Itential recently made the decision to revert deprecation of the forEach task, thereby allowing it to remain in the platform. As a best practice, Itential recommends using a childJob loop. U...

Updated on : 23 Sep 2024

Compliance & Remediation

Golden Configuration, a tool included in the Configuration Manager application, is used by automation engineers to build and test sets of hierarchical rules against which device configurations are verified. It provides a rich set of features for per...

Updated on : 22 Sep 2023

Configuring OAUTH2 Inside of Postman in IAP Service Accounts

This article gives step-by-step instructions on how to configure OAUTH2 inside of Postman in IAP Service Accounts. This guide is designed to help users wanting to take advantage of OAUTH2 capabilities inside of IAP2023.1 when issuing a client_i...

Updated on : 02 May 2024

Large Data in Jobs & Tasks

Data Greater Than 16MB Supported Beginning with the 2023.2 release, Itential will now support jobs and tasks using data larger than the 16MB limit MongoDB enforces. Previously, any task that received 16MB of output would error, generally leading t...

Updated on : 05 Jul 2024

Managing AAA Sources via IAP Profiles

Itential Automation Platform (IAP) supports integration with several Authentication, Authorization and Accounting (AAA) sources. Upon initial installation of IAP, the system uses a local AAA service as its source. This is often replaced with an ext...

Updated on : 22 Aug 2023

Querying Form Data

Form data is passed into a workflow through a formData field, which is available as a job variable in Workflow Builder. You can use the query task in Workflow Builder to access data that is stored in different containers within the formData obje...

Updated on : 21 Nov 2024

Workflow Best Practices

 The Best Practices described below use the new workflow canvas in the 2023.1 release. However, the same concepts apply for the legacy canvas in earlier release versions. The main difference is the initial workflow...

Updated on : 17 Oct 2023

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