> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/cisco-nso/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# Cisco NSO Service Manager

## Docs

- [Cisco NSO integration overview](https://docs.itential.com/cisco-nso/overview.md): How Itential Platform integrates with Cisco NSO for network service orchestration, and how to choose an integration approach.
- [Supported NSO versions](https://docs.itential.com/cisco-nso/supported-versions.md): NSO version compatibility matrix, support policy, and guidance on long-term support versions.
- [Configure the NSO adapter](https://docs.itential.com/cisco-nso/configure-adapter.md): Install itential_tools on NSO, configure the adapter-nso service config in Platform, and enable SSL.
- [Authentication and access control](https://docs.itential.com/cisco-nso/authentication.md): Configure external authentication and NACM access control for the Itential Platform NSO integration.
- [Trace-ID propagation](https://docs.itential.com/cisco-nso/trace-id-propagation.md): How the NSO adapter generates and propagates trace-ids across JSON-RPC, RESTCONF, and NETCONF, and where to find them for troubleshooting.
- [Itential Tools actions](https://docs.itential.com/cisco-nso/itential-tools-actions.md): Reference for the workflow actions provided by the itential_tools package, with parameter examples for each action.
- [RESTCONF API](https://docs.itential.com/cisco-nso/restconf-api.md): Use the restAction task to make RESTCONF calls to NSO from Itential Platform workflows.
- [NETCONF event streams](https://docs.itential.com/cisco-nso/netconf-events.md): Subscribe to NSO NETCONF event streams and use the eventListener workflow task to trigger automations from NSO events.
- [Device customization](https://docs.itential.com/cisco-nso/device-customization.md): Use liveStatusProps and overrideConfig to customize NSO adapter behavior for specific device types.